We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Is there any easy way to move reservations from an event to another. As an example: one customer makes a reservation for a yoga class for next Tuesday afrom 10:00 to 11:00, and he/she asks our manager to change to the same class we have on Thursday. The change wiuld be only for this week. The recurring reservations for other weeks remain without any change.
Is there any import way to import a csv file to an event?
Hello [email protected],
thanks for reaching out to us.
In the backend, in the Events tab, you can manage all events and there is also an option called "Attendes". If you click here, you will see a window where you can manually add a customer for whatever event you want, or you can also delete an attendee from an event.
As for the export/import, for now, there is only an export option for attendees.
Please, let us know if you have any other questions regarding this topic.
Kind Regards,
Stefan Petrov
[email protected]
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