This is more a suggest than a support ticket. We use hotjar to analyze the user journeys and behaviors on our website and using the Amelia booking plugin, a shocking almost 50% want to click on the sidebar (left options) to (this is now a guess) kind of see what's ahead of them - meaning what kind of information is needed to be filled out during the booking process. But then they click on it 10 times and realize that it doesn't work, they need to go step-by-step by filling out info and then pressing the button on the right corner to proceed. Is it possible to include this feature in an upcoming update? I'm sure it would enhance other businesses' customer booking journey as well. Thanks!
Unfortunately, this will not be able to be implemented soon if it is implemented at all to be honest. We can forward your suggestion to our management team, but this would require a complete redesign of the booking forms that have just been created, and we use test studies and groups in the redesign, and the majority of respondents prefer this way of functioning.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We try to help as best as we can but some features are not available at this time should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
This is more a suggest than a support ticket. We use hotjar to analyze the user journeys and behaviors on our website and using the Amelia booking plugin, a shocking almost 50% want to click on the sidebar (left options) to (this is now a guess) kind of see what's ahead of them - meaning what kind of information is needed to be filled out during the booking process. But then they click on it 10 times and realize that it doesn't work, they need to go step-by-step by filling out info and then pressing the button on the right corner to proceed. Is it possible to include this feature in an upcoming update? I'm sure it would enhance other businesses' customer booking journey as well. Thanks!
Hello Stefanie,
Thank you for reaching out to us.
Unfortunately, this will not be able to be implemented soon if it is implemented at all to be honest. We can forward your suggestion to our management team, but this would require a complete redesign of the booking forms that have just been created, and we use test studies and groups in the redesign, and the majority of respondents prefer this way of functioning.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Hey again! I don't really understand but anyways, thanks for your thorough answer and explanation!
Best,
Steffi
Hello Stefanie,
We try to help as best as we can but some features are not available at this time should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
Best regards.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables