Hi, I've changed from a development domain to the now live domain. I need to reupload the activation code so I can receive the onsite updates. For whatever reason I can't register the new live domain to the Amelia activation code. The site sits on the same server. Please can you help fix this?
Can you please try and deactivate the license on the dev site and activate it then on the new one? You can do that in settings-activation there you will see the red button below where you can deactivate the license.
Hi, I've changed from a development domain to the now live domain. I need to reupload the activation code so I can receive the onsite updates. For whatever reason I can't register the new live domain to the Amelia activation code. The site sits on the same server. Please can you help fix this?
Many Thanks,
Tom
Hello Tom,
Thank you for reaching out to us.
Can you please try and deactivate the license on the dev site and activate it then on the new one? You can do that in settings-activation there you will see the red button below where you can deactivate the license.
Hope this helps.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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