Dear Amelia Support Team,

I hope this email finds you well. I am reaching out because I am experiencing an issue with the Amelia booking plugin on my website.

Recently, I noticed that we are not receiving confirmation emails when a patient makes an appointment online via the Amelia plugin. I have gone through the settings and ensured that the options to send emails to both the customer and the employee are checked. Despite this, the test emails are not being sent, and we are not receiving any confirmation emails.

This is crucial for our operations, as we rely on these emails to ensure smooth scheduling and to avoid any misunderstandings or missed appointments.

I would greatly appreciate your assistance in resolving this issue. Here are some details that might be helpful:

Website URL: https://performanceguys.nl/

Please let me know if you need any additional information or if there are any troubleshooting steps you would recommend.

Thank you in advance for your help. I look forward to your prompt response.

Best regards,

Anouar Haouam 
Performance specialist & co-founder