We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
After plugin update, for some reason I can't add new appointment in user package with anytime I want to.
For example, I want to use one appointment from the package of my user in random time, I get error "slot is not available" (my translation from hebrew, not exactly message).
Also, sometimes the message I get is "By booking this time slot you will book appointment within a package on top of existing group appointment!"
Please help,
Why can't I book appointment in any time I want from admin user?
Thanks.
Hello Ofek,
Thank you for reaching out to us.
Can you please update the plugin to the latest version (6.6), test it out, and let me know if it works or not?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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