We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I want to recreate a booking product I have in another system in Amelia. The product is setup like this:
There are no individual teachers related to the booking. Of course there are teachers, but I don't want to have the decision of who made in the booking system. That is handled manually by our event organizer.
Hello Thorlakur,
Thank you for your interest in our product.
You should be able to set this up with Amelia. The only thing is that service work hours and days are tied to employee work hours and days. But since you do not want to set a specific employee you can create a generic one called teacher for example and then you can manually assign teachers to those bookings.
You can buy our license and try Amelia out. We offer a 15-day money-back guarantee, and in that period of time, you test everything and see if Amelia fits your needs.
If you have any further questions please do not hesitate to ask.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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Hi Marko, thanks for clarifying.
While I am having Amelia set up on my staging site for testing, I have a follow up question: Can I have the "teacher" chosen by default — maybe also hidden?
The reason for my question is: we foresee the possibility to offer two bookings per day which, I assume, would need two "teachers". With no obvious reason to select between the two, I suspect showing that selection would confuse my customers.
Hello Thorlakur,
You can hide the employee choice in customize section if you wish easily like this
Hope this helps.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Also, I am still unclear how to solve:
It seems like I will need to purchase the Pro version to fully, so I want to be prepared before I dive in.
This was very helpful, thanks Marko.
With two versions of the same service, would using Category to combine them into one selection be the correct way to implement this?
Example:
Assuming the picture I paint above is correct, I will have to think about each of our booking products as a category, and then add services to that — even if there is only one service for that category. Would that be a good/normal setup in Amelia?
(I am aware that I might be overthinking this, but that is how I roll.)
Hello Thorlakur,
Yes this is the setup that we had in mind
This is personally I think the best option for you at this time.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables