After updating the plugin to the latest version, the sms that the booking system sends one day before the apointment informes on the wrong time. For example a patient has booked tomorrow at 11:00 and on the sms it says 17:00.
Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.
If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).
Hi,
After updating the plugin to the latest version, the sms that the booking system sends one day before the apointment informes on the wrong time. For example a patient has booked tomorrow at 11:00 and on the sms it says 17:00.
Such a mess!
Best
Mario
Hello Marios,
thanks for reaching out to us.
Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.
If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).
Looking forward to hearing from you.
Kind Regards,
Stefan Petrov
[email protected]
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