Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
I am configuring Amelia for a client, integrated with WooCommerce.
The problem we are having is that when a client makes a reservation, the selected time slot is enabled so that another client can reserve it. And what would help us is that said time slot is not available for your reservation for about 24 hours. Is that possible? In those 24 hours, the order must be completed, approving the reservation, or canceled, re-enabling the time interval.
Hello Alejandro,
thanks for reaching out to us.
When a customer makes an appointment, you have the option to control if that appointment is going to be approved, canceled and etc. Depending on the service settings, you can enable how many customers are able to book the same time slot.
There is no "time limit" for a time slot which will appear when the customer book an appointment. Certainly, you can control the appointments from the backend, but there is no "automatic" option that will let you set the limit (24h) after which the time interval will be available again.
You can suggest this as a feature on this link - Amelia Features
I hope i cleared a bit, but let me know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
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