We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Support,
I hope this email finds you well. I am a user of the Amelia booking system and I have a couple of questions regarding its functionality.
Your assistance in clarifying these queries would be greatly appreciated. Thank you for your time and support.
Regards,
Gafiër P.
Hello Gafier Paal,
thank for reaching out to us.
Please, find the answers below
This can be done with the custom fields option. For example, you can make a custom field (text) and in the booking form, the customer will see this as a notice wheever they are about to finish the booking. Here is an example -
You can find more information regarding the custom fields on this link - Amelia Custom Fields
2. Partial Payment (Deposit) Option: We are interested in implementing a partial payment system where customers can pay a deposit during the online booking process. For example, if a service costs €30, we would like customers to be able to pay €15 online at the time of booking and the remaining €15 in-person during their appointment. Is this possible with the Amelia booking system?
In the Services tab, you have the option to select the deposit payment for a particular service. For example, you can set the fixed ammount or a percentage and later on the booking form, it will look like this
I hope i cleared a bit, but please let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Stefan,
Thanks for the detailed reply.
I will try this and get back to you if I have any other questions!
Hello Gafier,
you are welcome.
Looking forward to hearing from you.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables