Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Thank you for being so understanding, and we hope you enjoy the long weekend!
I'm attempting to add custom fields, and after creating a new one and receiving a pop-up message indicating that the field was successfully created, it doesn't appear. It's not visible in the custom field section nor when I try to edit the form.
Hello Nicolas,
thanks for reaching out to us.
Have you tried clearing the cache/cookies? Trying with another browser?
Looking forward to hearing from you.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Yes, I tried with several browsers, incognito mode and deleting all history, but I create fields and they don't appear. I attach a print where you can see the success message and the field does not appear
Attached files: Captura de Pantalla 2023-08-22 a la(s) 18.52.17.png
Hello Nicolas,
this is rather strange. Are you using the latest version of Amelia 6.5?
Looking forward to hearing from you.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Yes! the 6.5
Is there a way to check what happened?
Hello Nicolas,
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or most likely another plugin you have installed. (most probably caching plugin)
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred.
Looking forward to hearing from you.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Yes, that was the problem.
I shuted down some plugins and it´s started to work
Thanks!
You are welcome, Nicolas.
If you have any other questions, please open a new ticket and we will gladly help you there.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables