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Customers are complaining that When they choose an employee and continue to book, after payment they are seeing the top row employee name, NOT the employee they picked.
Where do we customer can see and Review the booking before confirmation?
Hello Krishna,
Thank you for reaching out to us.
Can you please provide me with the screen recording of this issue and I will assist you with it?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uros,
In my question, I asked if there is a screen that gives the information on all the selections before checkout.
Also, after the checkout and payment, a notification shows another employee's name, and employee time is booked.
Why is this behavior?
And when we book on a Mobile phone, there is no information on what was selected.
Customers MUST see a preview screen with all selections and then proceed to payments.
Attached files: WhatsApp Video 2023-08-22 at 10.31.02 AM.mp4
Hello Krishna,
Thank you for clearing that up.
At the moment, there is no such option for mobile as the sidebar is automatically hidden on mobile phones.
I will have this passed to our management as a suggestion to possibly add another solution.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables