As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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I hope you are well.
This is amazing software so thank you for all you are doing.
We use Amelia for a clinic. It's often confusing for customers to book so we need to do it from our end but then there is an issue going after the payments which diffuses the point of using Amelia in the first place.
Is there a feature that can be added in the future to make the booking from my end but unless they complete the payment (within a certain time) the booking would be canceled? I think that is the only feature missing that can help us convert sales leads.
Regards
Hello Seyed,
thanks for reaching out to us.
Unfortunately, there is no such option within Amelia built-in features. Certainly, you can suggest this as a feature on this link - Amelia Features
Currently, Amelia has the option to set the status to pending that help you control the appointments.
You can find more information on this link - Amelia Appointments
Please, let me know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
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