We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hi,
before using amelia, i was using another booking plugin that has the possibility to accept or decline a request for an appointment directly from a link in the email. I can click the link to accept or the link to decline the appointment direclty in the email i get after someone request an appointment
is it possible to do a similar thing with amelia? it will be very useful and prevent wasting time logging in the backend of website, search for appointment, and so on
Hello Giuseppe,
thanks for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.
Employee will get an email when there is an appointment from the front end, depending on the status of the appointment (pending/approved), the employee can go to the Employee Panel or in the backend, in order to approve/reject and etc.
Please, let me know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
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