We are glad to hear that everything has been sorted out. Just in case we will explain the issue and the most likely reason you can't insert your purchase code is that you probably still have Amelia's Lite version installed.
Please uninstall the Lite version of Amelia then purge the cache and install the full version and purge the cache one more time just in case and then in Amelia/activation insert your purchase code.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
hi, i just bought a lifetime license, i downloaded the plugin from the dashboard at store.tms.plugins and uploaded to my website
when i go to activate the license on the plugin page, it is greyed out and ask me to buy a license. see attachment
Attached files: activation.jpg
nevermind, i managed to activate the pluing
Hello giuseppe,
Thank you for reaching out to us.
We are glad to hear that everything has been sorted out. Just in case we will explain the issue and the most likely reason you can't insert your purchase code is that you probably still have Amelia's Lite version installed.
Please uninstall the Lite version of Amelia then purge the cache and install the full version and purge the cache one more time just in case and then in Amelia/activation insert your purchase code.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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