As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Customers are seeing a time shift of 4 hours on their final step of booking an event in the Event Booking Form 2.0. It's the "Congratulations" step/form. Where is this getting its timezone information from?
Hello Olaf,
Thank you for reaching out to us.
Amelia doesn't have any time zone settings, and it relies on WordPress' General settings. And if you have enabled show time slots in customer time zone then they see the time slots in time zone that is set on their device.
Hope this exaplins it.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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