We're Moving to a New Support Platform – Starting June 1st!
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You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
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Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
I created an event with new tag a few days ago.
Today I'm not able to add tags to events.
Furthermore, the event is shown with other tag name in the title.
Attached files: Screenshot-2023-08-14-at-18.53.47.jpg
another image to show the issue: Can't add a new tag.
Attached files: Screenshot 2023-08-14 at 20.12.01.png
Hello Eran,
Thank you for reaching out to us.
We will take a look at this now and as soon as we have more information we will contact you again on this ticket.
Kind Regards,
Marko Davidovic [email protected]
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Hello Eran,
We went on your site and we could not replicate the issue. When we try to create event with tag we can do that without any issues
Also we went to check on your page but we can not see the issue that you have sent in screenshots
As far see we can see everything is working fine if you are experiencing the issue still please send us short one minute video so that we can take another look from your perspective.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi
You are right! I just forgot how I created the first tags... :)
Sorry about that.
Tell me please how can I delete tags I don't need anymore and don't use anywhere?
Hello Eran,
No worries, the only way for deleting Events' tags is in your database, unfortunately. There isn't a possibility of deleting them in the WP back-end.
So, you need to access your database, open the wp_amelia_events_tags table (it can have another prefix rather than wp_ depending on your database), and delete the tags you don't want to use anymore. This will on the other hand save you the trouble to re sort your events in order for unwanted tags to not show up.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables