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  Public Ticket #3435742
Service panel issues
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  • Eran Shefi started the conversation

    Hi

    An issue regarding the Amelia step booking panel:

    When I try to go back from a service I chose, I get to see only that service with the employee I chose.

    I can't switch to other services unless I choose another employee. 

    I see this is how it works on the Demo site also.

    As a user I would look for the option to first choose a service, and only then choose the employee, or at least have the option to change service without having to change the employees and guess what services they provide.

    Thanks

  •  1,619
    Marko replied


    Hello Eran,

    Thank you for reaching out to us.

    You can switch between emplyoee and services but service work hours and days depend on what you have set in emplyoee work hours.

    The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this.

    When you go to Amelia/Employees, and select that employee, go to the Work Hours tab. In there create several working periods. For example:

    2856665082.png

    My employee would work on "Service 1" and "Service 2" from 08:00 - 10:30, on "Second" service from 10:30 - 15:30, and then again on "Service 1" and "Service 2" from 15:30 - 24:00.

    You'd be adding these periods by clicking on the blue + sign next to the name of the day, in the top right.

    This should help. 


    Kind Regards, 

    Marko Davidovic [email protected]

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