We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi i want a solution for pathology lab where my patients can book us online & we can upload the reports which can be viewed and downloaded from patient login.
How is this possible please let me know in reply@[email protected]
Hello Shubham,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia.
At this time in Amelia only customers can upload files via custom fields you can not upload the reports unfortunately and they can not download it. This option doesn't exist at this time I'm afraid.
I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
We wish you all the best.
Best regards.
Kind Regards,
Marko Davidovic [email protected]
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