Notifications are emails sent to your customers and employees to alert them about some event. There are three different times when notifications can be sent:
Right after an event is triggered.
At the scheduled specified time after the appointment.
To set up notifications you must first configure “Notification Settings” on the Amelia Booking Settings page. Settings that are mandatory are “Sender Name” and “Sender Email”. By default, Mail Service is set to “PHP Mail” but we strongly recommend changing to another mail server.
We recommend using the SMTP protocol and you can find more information about SMTP on this link - Amelia Notification settings
Please, let me know if you have any other questions.
How do I set up email notifications to my customers correctly?
Hello Stephanie,
thanks for reaching out to us.
Notifications are emails sent to your customers and employees to alert them about some event. There are three different times when notifications can be sent:
Please, find more information about the notifications on this link - Amelia Email Notifications
To set up notifications you must first configure “Notification Settings” on the Amelia Booking Settings page. Settings that are mandatory are “Sender Name” and “Sender Email”. By default, Mail Service is set to “PHP Mail” but we strongly recommend changing to another mail server.
We recommend using the SMTP protocol and you can find more information about SMTP on this link - Amelia Notification settings
Please, let me know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
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