We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have few question about the new version 6.5
1) What is the meaning of "Enabled booking appointments within packages on top of existing group appointments"? Where can I see the settings?
2) Where to find the option of Round Robin, Lowest Price and Highest Price - added new options for Employee Selection logic
Hello Giam,
Thank you for reaching out to us.
1. We basically added an option for the appointments from the package to be booked on top of already-existing group appointments which was not available in the past.
2. You can set this option on the Amelia/Settings/Appointments page.
Hope this helps you.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hi,
Thank you for your prompt response. I have located the Employee Selection logic settings. However, I am still a bit unclear about how the booking appointments within packages on top of existing group appointments function. Could you please provide a screenshot or a video tutorial to help me better understand?
Hello Giam,
That is fine, I will explain it to you.
Let's say that there is a group appointment on the 31st of August at 11 am with remaining spots left.
In the past, you would be unable to book that time slot as part of the package if that time slot is taken even if there are slots left (as you see it says 1/8).
Now, you can book that time slot as part of the appointment from the package.
Hope this helps you.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables