We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Is there a video tutorial which shows you how to upgrade an existing booking form V1.0 to the new booking form V2.0. I want to update the layout and colours of the various options including how the calendar appears for the customers.
Hello Siggi,
Thank you for reaching out to us.
To set the new 2.0 booking form on the front end, you need to set the shortcode for the new booking form:
[ameliastepbooking]
Instead of:
[ameliabooking]
To customize the 2.0 booking form, you need to select the 2.0 booking form on the Amelia/Customize page where you will be able to customize it.
Please let me know if it works or not.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi and thanks for the information. Using the new short code has sorted my problem as the new V2 menu is now displayed correctly.