I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
You can choose which appointment, event, and package status in Amelia will match which order status in WooCommerce. When you change the order status in WooCommerce it will automatically be changed in Amelia. By default, you have three rules for status correlation, “On-hold”, “Processing” and “Completed”, but by clicking on the “Add rule” you can create more correlation between Amelia and WooCommerce statuses.
See if you can find this document useful and let me know if it works. WooCommerce Statuses
Dear support team,
I use Amelia connected with Woocommerce.
On the time of payments woocommerce checkout works well and payment of a session is done and register in woocommerce.
However it stays in status "Processing" althought sessions (or event) cost zero or 25 euros. It stays always in that status.
My question is: When or how to get to 'Completed' status automaticly?
Kind regards,
EF
Hello Eduardo,
I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
You can choose which appointment, event, and package status in Amelia will match which order status in WooCommerce. When you change the order status in WooCommerce it will automatically be changed in Amelia. By default, you have three rules for status correlation, “On-hold”, “Processing” and “Completed”, but by clicking on the “Add rule” you can create more correlation between Amelia and WooCommerce statuses.
See if you can find this document useful and let me know if it works. WooCommerce Statuses
Looking forward to hearing from you.
Kind Regards,
Stefan Petrov
[email protected]
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