We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
We use "appointment notes" section to give names to groups so that we differentiate them. By this way ZOOM meeting names and notification mail subjects contain group names (appointment notes). We use %appointment_notes% placeholder to achive this. So that our team understands who is who and what is what by looking at the ZOOM meeting names and notification mails' subjects.
In the appointments section, Amelia shows the first customer name although there is a group setting.
What we would like to have: Can we see (and possibly filter and sort) the "appointment notes" column in the appointment section? See below screenshot to understand where we are taling about:
Thank you
Cagdas
Hello Cagdas,
Thank you for reaching out to us.
At this time there you can only see the intel note that you leave for each appointment like this
For anything else that you would like to see there I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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