We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3433679
WooCommerce Appointment Button
Closed

Comments

  •  1
    Stephanie started the conversation
    August 10, 2023 at 7:03am

    Hi there - I'd like to customise the WooCommerce button for Amelia appointments only so instead of 'Place Order' it says 'Confirm Booking'

    I tried the code here (2nd one) so that it's trying to target just the 'Appointment' Product ID but it's not working. 

    I'm wondering if the Amelia code generates a new product ID each time? How can I target the Appointment product ID specifically? 

    https://rudrastyh.com/woocommerce/place-order-button-text.html

  •  866
    Stefan replied
    August 14, 2023 at 6:23am

    Hi Stephanie,

    sorry for the late reply.

    We will explain how the logic between Amelia bookings and WooCommerce Products works:

    -

    Once you enable WooCommerce as a payment method,  in Amelia settings/Payment settings,

    a new Woo Product is automatically created , named "Appointment".

    Amelia does not change the Product ID during bookings.

    -

    In regards to finding what is the Product ID,

    you will have to check this with WooCommerce Support how to check what is the Woo Product ID.

    9387954985.png

    You will be able to see it in back-end of WordPress in WooCommerce/Products:

    3177928457.png

    By default, all services/events are connected to this WooCommerce product,

    you are able to edit it/rename it, etc.

    You are also able to add multiple products and choose which product is connected to which Service/Event.

    In Amelia, go to the Services page, edit one of the services and you will see Settings/Payments tab.

    Here you will see the option “Select WooCommerce product” where you can choose a product that will be connected to this service. 

    2128350322.png

    The same applies to Events. 

    Let me know if anything was not clear and if you have further questions.

     Thank you 

    Kind Regards, 

    Stefan Petrov
    [email protected]

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