Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
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Thank you for being so understanding, and we hope you enjoy the long weekend!
When a user signs up for an event, a WP user is not being created and the link to the panel is not being sent
I have this configured in user and roles
Hello Mark,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello Mark,
Thank you for the credentials.
Do I have your permission to create another event so I can test it out and provide you with an update on this?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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yes, you can do whatever you need
Hello Mark,
We have noted this issue and passed it to our developer to fix it. In the meantime, you can switch over to the event list booking form 2.0 with the following shortcode:
[ameliaeventslistbooking]
It will work fine with this form.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Ok I tried the new panel
The user gets created now but the notification email is not being sent for panel access for customer
The event booking email successfully sends
Hello Mark,
Thank you for the credentials.
Can you please test it out now and let me know if it works or not?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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no, all the other notification emails are sent, but not the customer panel one
I did a work around and just inserted the customer panel link in the booking event email
But the notification marked specifically for the portal login is not going out
One other security bug I have noticed
Even though I have "require password for login" checked, the email link that is created for the customer portal access does ask the user to set a password the first time, but if I use the same link again, it passes me right into the portal with no password, even with all cookies cleared.
I am not sure that is functioning in a secure manner
Hello Mark,
Thank you for the update on this.
I will have this passed to our testers and will provide you with an update as soon as possible.
I appreciate your patience.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables