Licenses can be upgraded to higher tiers through our store, by clicking on the "Upgrade" button:
A new modal opens up where you can choose available upgrade plans:
Please note that the Lifetime purchases can't be upgraded to Subscription plans, so if you have a Pro Lifetime plan, you cannot upgrade to Developer Subscription. Also, depending on the license you currently have, different options will be offered in the modal.
Please, find more information about the upgrade on this article - Upgrading Licenses
Please, let me know if you have any other questions.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred.
I upgraded to Amelia Pro, but now most of the screens for the Plug In are blank.
I just get content for Services, Notifications, Settings
I followed the standard process, deactivate in settings, deactivate plug in, delete plug in, install new download of plug in
I think all the data is there. My actual website is still working (I tried customer panel)
Attached files: Screenshot 2023-08-08 at 2.58.50 PM.png
For the moment I gave up and just restored my site from backup.
What is the correct method to upgrade from Basic to Pro?
Hello Nigel,
thanks for reaching out to us.
Licenses can be upgraded to higher tiers through our store, by clicking on the "Upgrade" button:
A new modal opens up where you can choose available upgrade plans:
Please note that the Lifetime purchases can't be upgraded to Subscription plans, so if you have a Pro Lifetime plan, you cannot upgrade to Developer Subscription. Also, depending on the license you currently have, different options will be offered in the modal.
Please, find more information about the upgrade on this article - Upgrading Licenses
Please, let me know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
that is what I did yesterday, but when I tried to do the physical upgrade it did not work...see the first message in this thread with attachment.
Hello Nigel,
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred.
Please, let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables