We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3432594
transfer my website form local to internet
Closed

Comments

  •  5
    jerome started the conversation

    hi,

    I am making a new website and I wonder if I purchase the plugin Amelia, will it be possible for me to transfer  my worpress site from local to internet without having any issues with the plugin?

    kind regards,

    jerome

  •  5
    jerome replied

    is the plugin only related to 1 domain forever?

  •  876
    Stefan replied

    Hello jerome,

    thanks for reaching out to us.

    Regarding migrating the Amelia installation, the easiest way is to clone your website. You can do that by using the Duplicator plugin. It will generate a couple of files that you can transfer to the new domain and it will create an exact copy of your website.

    The Duplicator plugin can export only up to 500MB of data, so if your site is bigger than that, you can use the All-in-One WP Migration plugin.

    - Other than cloning your website, there's a way to migrate only Amelia's database tables.

    There are around 47 tables with wp_amelia_ prefix that need to be moved. Please note that wp_ is the default database prefix, but on your end, it could be anything, so look for your_prefix_amelia_ tables.

    Besides that, you also need to go to wp_options and search for option_name "amelia_settings" - that returns one row, so you need to copy the option_value and paste it in the same field on the other site. 

    Note that this contains all info from your old website, so you will need to replace the URLs in this cell.


    As for the domain, plugin in not related to 1 domain, you can change it. When you go to Activation settings, you will see "deactivate" button, (the place where you pasted the Purchase Code)

    You can then go to the new site, paste the code and the TMS Store account will automatically recognize the new domain.

    I hope it helps.

    Kind Regards, 

    Stefan Petrov
    [email protected]

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