We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I have the problem that the preview of the set period under Events is ignored again and again after leaving Wordpress, after that amelia only shows the current week. I have to keep re-entering the time period to see the events in the preview. Unfortunately, my client only has 2 events, one in August and one in December. He always wants to see those two events in Amelia's preview, it must be possible? But I don´t find any ideas ...
Greetings
Dietmar
Attached files: Bildschirmfoto 2023-08-08 um 12.30.31.png
Hello Dietmar,
thanks for reaching out to us.
Unfortunately, Amelia doesn't have the option to predefine the preview in the Event section. You need to select the period in order to show the events. We are working on the redesign, but there is no ETA at this moment.
You can suggest that feature on the following link: https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.
Kind Regards,
Stefan Petrov
[email protected]
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