I am very close at launching a customer's website, unfortunately I can't Manage to Schedule Reminder and Follow Ups E-mails.
I followed step by step this guide: youtu.be/QXsqmnnZlC0?t=248, but I don't have the option to Add PHP Cron Event (See the Image Attached), do you guys have any way to help ? Thank you very much!
We can confirm that the process is still the same for WP Crontrol,
It seems that you simply don't see the "PHP Event" radio option while making a new Cron Event in WP Crontrol.
Here is how it should look, a screenshot from our testing environment when adding a new Cron job:
Please take a look at this official WP Crontrol Page, in the FAQ section, find this question "which users can manage PHP cron events".
They mention a possible reason why users can't see the "PHP Event" radio button (the user you're logged in to WordPress with most likely doesn't have the edit_files capability).
Crons are scheduled tasks of the server, and this is a 3rd party plugin, so it is not an issue coming from Amelia.
Please make sure you have the latest WP Crontrol version installed and go through the steps explained in their FAQ section, which is mentioned above.
Also, there's a possibility that a security plugin disallows file editing, which as a result hid that "PHP cron event" option selection in WP Crontrol. In iThemes Security there's a "Disable File Editor" option in settings, and that needs to be turned off as well. If you're using a different security plugin, look for a similar option, or reach out to that plugin's support team.
thank you very much for you help, I was able to solve my issue!
This link might help a lot of people who might find themselves in the same situation: https://www.wppagebuilders.com/enable-wordpress-theme-file-editor-siteground/#:~:text=If%20you%20select%20the%20SiteGround,the%20toggle%20to%20enable%20it.
You are most welcome, and we are glad that we were able to help you and thank you for sharing this with us. If you have any more questions please open another ticket and we will gladly help you there.
Hi Guys,
I am very close at launching a customer's website, unfortunately I can't Manage to Schedule Reminder and Follow Ups E-mails.
I followed step by step this guide: youtu.be/QXsqmnnZlC0?t=248, but I don't have the option to Add PHP Cron Event (See the Image Attached), do you guys have any way to help ?
Thank you very much!
Attached files: Screenshot 2023-08-05 at 20.08.41.png
Hello Raphael,
Thank you for reaching out to us.
We can confirm that the process is still the same for WP Crontrol,
It seems that you simply don't see the "PHP Event" radio option while making a new Cron Event in WP Crontrol.
Here is how it should look, a screenshot from our testing environment when adding a new Cron job:
Please take a look at this official WP Crontrol Page, in the FAQ section, find this question "which users can manage PHP cron events".
They mention a possible reason why users can't see the "PHP Event" radio button (the user you're logged in to WordPress with most likely doesn't have the edit_files capability).
Crons are scheduled tasks of the server, and this is a 3rd party plugin, so it is not an issue coming from Amelia.
Please make sure you have the latest WP Crontrol version installed and go through the steps explained in their FAQ section, which is mentioned above.
Also, there's a possibility that a security plugin disallows file editing, which as a result hid that "PHP cron event" option selection in WP Crontrol. In iThemes Security there's a "Disable File Editor" option in settings, and that needs to be turned off as well. If you're using a different security plugin, look for a similar option, or reach out to that plugin's support team.
SiteGround Optimizer -> Frontend Optimization -> Javascript -> Defer Render-blocking JavaScript (uncheck)
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Marko,
thank you very much for you help, I was able to solve my issue!
This link might help a lot of people who might find themselves in the same situation: https://www.wppagebuilders.com/enable-wordpress-theme-file-editor-siteground/#:~:text=If%20you%20select%20the%20SiteGround,the%20toggle%20to%20enable%20it.
Hello Raphael,
You are most welcome, and we are glad that we were able to help you and thank you for sharing this with us. If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables