We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello
I want to collect customer information before they start the booking process.
Is there a way we can use custom fields BEORE the client chooses a service/therapist/location?
How can I make that happen?
Thank you
Hello Eugen,
thanks for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/
Custom fields are displayed after the selection of service/employee/location.
Please, let me know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
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Hey Stefan
That is too bad :(
I am sure many others would like and need that option!
I have a few more tickets opened. Looking forward to a more positive reply on those :)
Thank you