Hello Matthew,

thanks for reaching out to us.

Please, check if the timezone is set up correctly. 

Amelia doesn't have any time zone settings, and it relies on WordPress' General settings. Here's how it works:

All times in the back-end of Amelia will be shown exactly how you save them, so (for example) if your employee works from 09:00 - 17:00, or if there's an appointment from 09:00 - 10:00, that's how you will see them in the back-end.

If you enable "Show booking slots in client time zone" in Amelia's General settings, though, that may not be what your customers see, depending on where they're located, and to what your WordPress site has been configured.

You can find more information about timezones here - Time Zones with Amelia

If there is no issue with time zones, we will do further troubleshooting.

Looking forward to hearing from you.