We recently had someone register for one of our events. Normally we receive an Event Booked email notification to say who has enrolled, for some reason we didn't receive this but we've tested the email and it appears to be working and receiving emails fine. Can you advise why we didn't receive this? It makes me wonder if other notifications are still working.
Hello,
We recently had someone register for one of our events. Normally we receive an Event Booked email notification to say who has enrolled, for some reason we didn't receive this but we've tested the email and it appears to be working and receiving emails fine. Can you advise why we didn't receive this? It makes me wonder if other notifications are still working.
Thanks a million!
Tara
Hello Tara,
sorry for the late reply.
Just a couple of questions for easier troubleshooting
Was it working before?
Was it only with that particular case or you were able to see notifications from other bookings?
Were there any changes in the configuration?
Looking forward to hearing from you.
Kind Regards,
Stefan Petrov
[email protected]
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