Hello Tara,

Thank you for reaching out to us.

Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.

Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.

Hello Tara,

Here is a function/hook, that you can add to a PHP file, this is going to exclude the LearnPress only for pages where Amelia's booking is, but it will be active on other areas of the site, so you can use both plugins as active.

Open the PHP file with any text/code editor, and find this file:

mu-plugins/functions.php

Add this code :

<?php
function wpamelia_exclude_conflict_plugins($plugins)
{    if (!empty($_GET['page']) && strpos($_GET['page'], 'wpamelia') !== false) {
       foreach ($plugins as $key => $plugin) {
            if (false !== strpos($plugin, 'learnpress/learnpress.php')) {
                unset($plugins[$key]);
            }
        }
    }    return $plugins;
}
add_filter('option_active_plugins', 'wpamelia_exclude_conflict_plugins');
?>

That should be a workaround solution.

Hello Tara,

I can confirm that the procedure that I sent you below still works.

Can you please let me know where the script I provided you with was added?

Looking forward to your reply.