Hey everyone!
With the holiday season upon us, we want to share our upcoming working hours:
- New Year: Our team will be off on January 1st and 2nd. We’ll be back on Friday, January 3rd, to respond to any messages received during this time.
- Weekend: As usual, we don’t work on weekends, so January 4th and 5th will also be non-working days.
- Orthodox Christmas: Our office will be closed on Monday and Tuesday, January 6th and 7th for the holiday.
After that, we’ll return to our regular schedule and assist you as quickly as possible.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.
Thanks a bunch for your understanding and support!
Warm regards and happy holidays!
TMS
Hi
All of a sudden my most important datatable does not show unless i am logged in. Other datatables of minor importance have lost their formatting.
I have tried deactivating most other plugins.
Hope you can help me out on this one.
Best regards
Michael
Hi Michael,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
-
I can see a Manual Table ID 1 on this page,
but not sure how it should look as you said that some table lost formatting, this is a screenshot how it looks for me :
I notice these console errors, but not sure if they are related to our tables, does not seem so.
Can you tell me do all tables load and look OK at the back-end,
and the issue only happens on front-end?
If that is the case,
wpDataTables is a WYSIWYG (What You See Is What You Get) concept-based plugin. This means that the table should look the same both in the back-end and in the front-end. If your front-end table looks and behaves differently than in the back-end, this usually implies that there is another plugin (or the current theme) that's changing the behavior of our plugin.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue occurred.
Once it does reoccur, you will have found the plugin causing the issue.
Let me know if you isolate a conflict/ what seems to be blocking the tables on front-end for non-logged users and changing the formatting?
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
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