We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
We have our employees emailled when they get a booking just telling them the service date and time however the email doesnt go to the employee as we needed it going to a main email address not the individual employee so we set all the employees up with the following email addresses.
[email protected]
[email protected]
[email protected] and so on for all employees
Our email address is [email protected]
They have now stopped working in the last 24 hours, we have spoken to our email company who have confirmed there is no problem from their end, can this be investigated please?
Hello Francesca,
Thank you for reaching out to us.
An issue with email notifications could be caused by several reasons:
Please check these points, and let me know if you were able to resolve the issue.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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