Has there been any update to the new forms yet so they sit on the page correctly and are responsive to a smaller size screen and minimising down to a mobile screen without multiple bar scrollers which is inconvenient for mobile users.
We have a few staff that charge a different price for their services so we really need to upgrade to the new booking forms but as you can see from the previous ticket, it doesnt look right and the older style was so much sleeker.
If no amendments can be made or havent yet been made can you advise us how we go about cancelling our account as we would need to move to a different booking system
The form's appearance is fixed at this time, and other than with custom code, there's no way to expand it. The option to scroll within the form is there intentionally, so a user can scroll through the form, not the page.
As Uros mentioned in the other ticket, we've forwarded your suggestion to our developers, but it's currently not a priority and we don't know when they will start working on that.
I took a look at your site and I see the page for Acrylic Nails switched to the old form. Can you create a page (which is not in the menus, and your customers can't access) with the new form, so we can see if there's any custom CSS we can provide?
a few problems from this ticket and the old ticket
it has a seperate scrolling bar which doesnt work when viewed on a mobile screen, clients cannot see its a seperate bar so therefor they dont see a full range of services
The services sit in a box rather than sitting flush and nice lookingt against our own website background
Its now only 2 services wide rather than 3 which throws off the balance of our website as we have them 3 wide
PUBLIC TICKET #3194443
Has there been any update to the new forms yet so they sit on the page correctly and are responsive to a smaller size screen and minimising down to a mobile screen without multiple bar scrollers which is inconvenient for mobile users.
We have a few staff that charge a different price for their services so we really need to upgrade to the new booking forms but as you can see from the previous ticket, it doesnt look right and the older style was so much sleeker.
If no amendments can be made or havent yet been made can you advise us how we go about cancelling our account as we would need to move to a different booking system
Hello Francesca.
The form's appearance is fixed at this time, and other than with custom code, there's no way to expand it. The option to scroll within the form is there intentionally, so a user can scroll through the form, not the page.
As Uros mentioned in the other ticket, we've forwarded your suggestion to our developers, but it's currently not a priority and we don't know when they will start working on that.
I took a look at your site and I see the page for Acrylic Nails switched to the old form. Can you create a page (which is not in the menus, and your customers can't access) with the new form, so we can see if there's any custom CSS we can provide?
Kind Regards,
Aleksandar Vuković
[email protected]
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Hello Franscesca,
Thank you for the page.
As Aleksandar is currently on vacation, I will fill in for him.
Just to confirm, you want more services to be visible in the catalog booking form at all times, is that right?
Is there anything else besides that?
I will have this passed to our developers to check for an immediate solution.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Its more than that
Its the whole style that doesnt want
a few problems from this ticket and the old ticket
it has a seperate scrolling bar which doesnt work when viewed on a mobile screen, clients cannot see its a seperate bar so therefor they dont see a full range of services
The services sit in a box rather than sitting flush and nice lookingt against our own website background
Its now only 2 services wide rather than 3 which throws off the balance of our website as we have them 3 wide
please see this ticket PUBLIC TICKET #3194443
Hello Francesca,
Thank you for clearing that up.
I will have this passed to our developers and provide you with an update on this as soon as possible.
I appreciate your patience.
Kind Regards,
Uros Jovanovic
[email protected]
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Any ETA on this?
Hello Francesca,
I will provide you with an update on this as soon as possible.
Kind Regards,
Uros Jovanovic
[email protected]
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