My client uses Amelia to book Zoom meetings. When her clients reschedule a Zoom appointment, the date is updated in Amelia but not in Zoom.

Steps to reproduce:

1. My client's employee account is configured with Zoom integration
2. Acting as a customer, I booked an appointment with the employee
3. She approved the appointment, and I received an email confirmation with a link to the Zoom meeting
4. I logged in to the customer front-end dashboard and rescheduled the appointment
5. I received a confirmation email with a Zoom meeting link that uses the same ID as the original meeting
6. Amelia updated the appointment date, but Zoom still shows the original meeting date

Desired behaviour: When a Zoom-enabled appointment is rescheduled, Amelia should update the meeting date in Zoom. Or, the original Zoom meeting should be deleted and a new meeting created with the updated meeting date.

Please let me know if this is possible or if the software can be updated to correct this bug.

I first reported this issue in August 2021 on ticket #2852173!

Hi Stefan,

My client requires the ability to review and approve new and rescheduled appointments. So all services are set to a default status of Pending.

Please test again with the default appointment status set to Pending, and I think you'll be able to reproduce the issue. Sorry, I forgot to mention this in the original ticket.

Cheers,
Greg