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  Public Ticket #3427682
%google_meet_url% returns empty in email
Closed

Comments

  •  1
    Mohamed Ahmed started the conversation
    August 1, 2023 at 6:32pm

    Hi

    I wanted to use google meet instead of Zoom. I enabled the checkbox to use google meet, deleted the Zoom keys (to deactivate Zoom events creation), and replaced the Zoom shortcode with %google_meet_url% under the "Event title and Description"

    Now, when I create a test appointment, The appointment is made in Google Calendar, and the Calendar Appointment contains the Google Meet link, but the email the client receives DOES NOT contain the meeting link (as the ICS file)

    ----------------------------------------------------------------------------------------------------------------------------------------

    MEETING CREATED in Google Cal

    7023199857.png


    ----------------------------------------------------------------------------------------------------------------------------------------
    CONFIGURATION

    6143306043.png


    ----------------------------------------------------------------------------------------------------------------------------------------
    EMAIL RECEIVED
    2380716874.png
  •  1
    Mohamed Ahmed replied
    August 1, 2023 at 6:38pm

    ICS file

    BEGIN:VCALENDAR
    VERSION:2.0
    PRODID:https://www.company.com/wp-content/plugins/ameliabooking/
    X-PUBLISHED-TTL:P1W
    BEGIN:VEVENT
    UID:64c95088e7b46
    DTSTART:20230802T200000Z
    SEQUENCE:0
    TRANSP:OPAQUE
    DTEND:20230802T210000Z
    SUMMARY:Conference call
    CLASS:PUBLIC
    ORGANIZER;CN=Online meeting:MAILTO:[email protected]
    DTSTAMP:20230801T183552Z
    END:VEVENT
    END:VCALENDAR

  •  1
    Mohamed Ahmed replied
    August 1, 2023 at 7:22pm

    I think I fixed the problem. There was a template that overrides the email settings under the customization menu. When I updated it I can recieve the Google Meet link

  •  1,733
    Marko replied
    August 2, 2023 at 9:10am

    Hello Mohamed,

    Thank you for reaching out to us.

    We are glad to hear that everything is resolved and If you have any more questions please open a new separate ticket for each question and we will gladly help you there.

    We wish you all the best.

    Have a nice day. 

    Kind Regards, 

    Marko Davidovic [email protected]

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