I am writing to bring to your attention a recent issue I encountered with the Booking Form 2.0 after updating the plugin on our few websites.
Following the recent update to Booking Form 2.0, we noticed that the sidebar has disappeared, leading to a less user-friendly experience for our visitors.
We kindly request that you urgently address this matter and restore the sidebar functionality to the Booking Form 2.0.
We appreciate your prompt attention to this matter and look forward to a swift resolution. If you require any further information or assistance, please do not hesitate to reach out to us.
As per our testing, Booking Form 2.0 is working as it should. There are no issues, whatsoever. Please, check if this option Sidebar Visibility is disabled in the Customize - Booking Form options.
Yes, I have cleared all the cached files and cookies, but unfortunately, it hasn't resolved the issue. The problem persists across all browsers, including Firefox. Notably, all sites running Amelia 6.4 are experiencing the same missing sidebar, while these sites were functioning fine with Amelia 6.3.1.
are you able to send a page where you see this issue? Developers are looking for issues, but there is nothing that they could find on the staging site.
Hi,
I am writing to bring to your attention a recent issue I encountered with the Booking Form 2.0 after updating the plugin on our few websites.
Following the recent update to Booking Form 2.0, we noticed that the sidebar has disappeared, leading to a less user-friendly experience for our visitors.
We kindly request that you urgently address this matter and restore the sidebar functionality to the Booking Form 2.0.
We appreciate your prompt attention to this matter and look forward to a swift resolution. If you require any further information or assistance, please do not hesitate to reach out to us.
Thank you for your understanding and cooperation.
Hello Giam,
thanks for reaching out to us.
As per our testing, Booking Form 2.0 is working as it should. There are no issues, whatsoever. Please, check if this option Sidebar Visibility is disabled in the Customize - Booking Form options.
Please, let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Hi,
This is my sidebar options setting, all options are enable, but the sidebar still missing.
Hello Giam,
that's strange. Have you tried using different browsers, clearing the cache and cookies?
Looking forward to hearing from you.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Hi,
Yes, I have cleared all the cached files and cookies, but unfortunately, it hasn't resolved the issue. The problem persists across all browsers, including Firefox. Notably, all sites running Amelia 6.4 are experiencing the same missing sidebar, while these sites were functioning fine with Amelia 6.3.1.
Hello Giam,
this could be a conflict with the WP theme, as well. Have you tried with a different theme or it's the same issue?
Looking forward to hearing from you.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hi,
The evey different theme has the same issue; for instance, one site uses a blank theme.
Here is one of the site console error messages
Hello Giam,
I will escalate this to developers for further troubleshooting. I will let you know as soon as I have feedback.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hello Giam,
before I escalate this to developers, we would need the credentials from one of the affected sites.
Sorry for the inconvenience.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hello Giam,
are you able to send a page where you see this issue? Developers are looking for issues, but there is nothing that they could find on the staging site.
Looking forward to hearing from you.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hello Giam,
i've got feedback. Oxygen builder adds display flex on our form, this CSS should fix this problem.
Please, let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hello Giam,
I will forward this to developers, as well. I will provide feedback as soon as i have a reply.
Thank you for your patience and understanding.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hello Giam,
I've got feedback. It is fixed. Some options weren't saved, it was enough to press the "Publish form" button.
Please, let me know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
The sidebar is now visible. Thank you very much!
Hello Giam,
nice to hear that is working.
Please, let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables