We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Do you plan to create an option to exclude the payment step completely? I see in public tickets that there is no such option available today, and 'pay on site' is always on by default. However, there are a lot of businesses where fixed pricing is not applicable, and clients book appointments to discuss their projects. These appointments are meant to be free, and a payment step in the booking process isn't necessary. In fact, it can be confusing for clients and reduce applications.
I create websites for such clients in local businesses and have been eagerly waiting for this option in Amelia for a long time. Instead, I ended up using an embedded Calendly calendar on my WordPress sites due to its easier and faster booking process for free appointments. I am still waiting for this option to be available in Amelia.
Hello Kristaps,
Thank you for reaching out to us.
This is available in Amelia for a long time now. YOu just need to set the service to have the price 0 and in that way the payment section should be skipped since there is no payment to be made.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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