Somehow the custom notifications for events are not sent to the employee and the email that should receive all notifications. I have tried adding myself as participant to the event manually and then I do receive the emails, but I just had a booking via the website and now I'm not getting a copy of the email (and neither is the employee). I hope you guys can help me out with this!
I can't say what's going on without accessing your site.
Can you please tell me which notifications you're expecting to receive as the employee and provide me with a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue?
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I'm still some problems with a few of my scheduled e-mail notifications. I've set up a payment reminder two weeks in advance and for some of the courses our customers are not receiving the e-mails.
I have send you a temporary login in this tread that is still active, so I would appreciate if you can check it out.
The scheduled e-mail that I know for sure that isn't working is called 'Opleidingskosten Kleurspecialist'.
Hello,
Somehow the custom notifications for events are not sent to the employee and the email that should receive all notifications. I have tried adding myself as participant to the event manually and then I do receive the emails, but I just had a booking via the website and now I'm not getting a copy of the email (and neither is the employee). I hope you guys can help me out with this!
Kindest regards,
Caitlin
Hello Caitlin.
I can't say what's going on without accessing your site.
Can you please tell me which notifications you're expecting to receive as the employee and provide me with a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue?
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
aleksandar.vukovic@tmsproducts.io
Rate my support
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Hi Caitlin.
I just enabled a hidden setting so post-booking actions (email triggering) are run immediately after booking the appointment.
Please test it again and let me know if it works.
Kind Regards,
Aleksandar Vuković
aleksandar.vukovic@tmsproducts.io
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Hi Aleksandar,
We just got a booking through the website and both the employer as admin received the e-mails. Thank you for fixing the problem!
Kindest regards,
Caitlin
You're welcome, Caitlin!
Glad I could be of assistance!
Let me know if there's anything else I can do to help.
Kind Regards,
Aleksandar Vuković
aleksandar.vukovic@tmsproducts.io
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Hello,
I'm still some problems with a few of my scheduled e-mail notifications. I've set up a payment reminder two weeks in advance and for some of the courses our customers are not receiving the e-mails.
I have send you a temporary login in this tread that is still active, so I would appreciate if you can check it out.
The scheduled e-mail that I know for sure that isn't working is called 'Opleidingskosten Kleurspecialist'.
I would appreciate your help, thanks!
Kindest regards,
Caitlin
Hello Caitlin,
Thank you very much for that.
Can you please test it out now and let me know if it works or not?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
uros.jovanovic@tmsproducts.io
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables