We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Good morning,
On a new installation of the Amélia plugin (6.4), it is impossible to open the pages in the backend, whatever the page. It is not possible to configure the extension. I have a 404 error, while I have, on other sites, based on the same WordPress and Amélia configuration and I have no problem. You will find the screenshots to help you visualize the problem.
Thank you in advance for your attention to my urgent request.
Best Regards,
Thierry
Attached files: Capture-3.PNG
Capture-2.png
I had a similar problem yesterday. I am waiting for the support response
Problem solved, it was a misconfiguration of the server.
Thank you for letting us know, Thierry.
Can you please let Egor know what exactly you needed to change on your server, so he can attempt the same?
Thank you in advance!
Kind Regards,
Aleksandar Vuković
[email protected]
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