As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I have requested a refund, I installed the plugin and it crashed my website. I cant use a plugin that conflicts with my current setup and would like the money refunded.
Anyone here?
Hello Simmeon.
Thank you for reaching out to us.
After you submit a refund request, you will not receive any confirmation emails, but you will see that the "Request Refund" button is grayed out:
That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.
Kind Regards,
Aleksandar Vuković
[email protected]
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