We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello
How can I send email Notifications to the customer regarding Packages exhaustion?
For eg, I have set packages of 5 Appointments of a Service. When the customer books the 4th appointment in the package, I would like to send them an email saying there is only one appointment left.
I would also like to send an email 2 weeks before their package is about to expire.
If this has already been covered in the documentation, could you please share the link?
Hello Sandeepa,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. I would tell you to leave a suggestion but this was already sent to our developers so that they can take a look if they can implement package expires notifications in Amelia in the future.
We can not make any promises but they are looking in to it, for now this is not possible to achieve in Amelia but hopefully this will be possible in the future.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables