We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
A few days ago, we purchased Amelia, but we are unable to integrate it with WordPress. We have tried everything, but nothing seems to work. I would like to hear more about this issue.
Best regards, Sem Duineveld from bcnfietstours
We have also resized the website to try and download the file, but even then, it still displays the same error message.
Hello Wannes.
If you're referring to the "The link you followed has expired" message, as in the previous ticket - the response is the same.
The upload limit of your website is lower than the size of our plugin. This is a WordPress error, it's not coming from Amelia. If you're not sure how to approach this, please reach out to your hosting provider.
Also, make sure to restart your server after you increase the upload limit.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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