As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
A few days ago, we purchased Amelia, but we are unable to integrate it with WordPress. We have tried everything, but nothing seems to work. I would like to hear more about this issue.
Best regards, Sem Duineveld from bcnfietstours
We have also resized the website to try and download the file, but even then, it still displays the same error message.
Hello Wannes.
If you're referring to the "The link you followed has expired" message, as in the previous ticket - the response is the same.
The upload limit of your website is lower than the size of our plugin. This is a WordPress error, it's not coming from Amelia. If you're not sure how to approach this, please reach out to your hosting provider.
Also, make sure to restart your server after you increase the upload limit.
Kind Regards,
Aleksandar Vuković
[email protected]
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