We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm having troubles with the next things; Since the last version when I copy tables, the propierties are lost, not copy widths, names or css for columns in a spreadsheet based table. Same for the conditional formating, but adding that when I set the condition, and press save, the colours ar saved but not the text condition.
Hello.
We have recently launched the new Update, which includes several bug fixes,
Including a fix for duplicating tables.
Please update your wpDataTables to Version 5.7.1,
purge cache, and let us know how it seems.
Hopefully, the issue should be resolved, but let us know if this still behaves in the same way.
Updating the plugin to the latest version
If you already have this version,
can you please record a Video to show us exactly the steps how it looks on your screen when you duplicate the table and compare which settings /css/ conditionals are not applied/copied on the new duplicated table?
If the video shows any sensitive data, please mark the reply as Private for safety reasons.
And if the video can't be sent as attachment, please upload it to weTransfer and send me a link.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables