We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
My client has set 2 hour time slots that are available to be scheduled by customers. There are 2 different packages they offer that have their own specific time slots. For example the Jungle room can be booked from 10:00-12:00 and 15:00-17:00. The Tree house room can be booked from 11:00-13:00 and 14:00-16:00. I can't figure a way to make this work with the setting that are available. I tried setting breaks during the gaps but because there are 2 packages the overlap each other, this doesn't work. Is there a way to set the timeslots manually instead of setting hours of availablilty and duration?
Hello Kevin.
Thank you for reaching out to us.
If these services are split per employee, you can configure it like this:
1. Jungle Room would be assigned to Employee 1, and this employee would have working hours from 10:00 - 12:00 and 15:00 - 17:00.
2. Tree House Room would be assigned to Employee 2, and this employee would have working hours from 11:00 - 13:00 and 14:00 - 16:00.
With one employee, it's not possible to create the time slots you wish.
Another option would be to use Events where you don't even need to create employees. You'd be able to configure events for these specific times.
Kind Regards,
Aleksandar Vuković
[email protected]
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