We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi!
I am managing a hair studio and I wanted to ask if it is possibile to offer a service that has necessarily other services connected to it, and that have to be bought together.
For example, if a customer selects the "tint color" service, he is forced to buy also the "haircut" service. Is this possible maybe with the packages feature? Or is there a way to manage this in a good way?
Thank you so much!
Hello Norman,
Thank you for reaching out to us.
Yes you can set this up as a package and only show packages on the booking form and not single services. But personally I would in this particular case use extras. So you can create extras for each service and you can set the price and duration and you can make extras to be mandatory.
This is the best way to achieve what you want at this time.
You can read more about extras on this link https://wpamelia.com/services-and-categories/.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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