We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I hope this email finds you well. I have a question regarding the configuration of time intervals for service durations in the Amelia plugin. Specifically, I would like to know if it is possible to modify the default 30-minute intervals to shorter intervals like 15 minutes or 10 minutes.
The reason behind this inquiry is that some of the services I offer do not have durations that are multiples of 30 minutes. Therefore, I am seeking to customize the intervals to better accommodate the specific durations required for these services.
Could you kindly provide guidance on how to adjust the time intervals in the Amelia plugin? Any information or instructions you can share would be greatly appreciated.
Thank you very much for your assistance. I look forward to your response.
Best regards,
Hello Mario,
Thank you for reaching out to us.
Yes, oof course. Just go to settings-general settings and set your default time slot step to be 5 minutes for example and after that you can choose any interval from 5 minutes to up to 24 hours like this
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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