Hello ronnie,

We have forwarded your ticket to our developers and as soon as we get some feedback from them we will contact you on this ticket. 

Hello ronnie,

We just got the feedback from our colleagues and they have told us that maybe you can use a redirect URL after booking for this purpose:

or via web hook:

<script>
window.ameliaActions = {
    beforeBooking: function (success = null, error = null, data) {
    console.log('Before booking is created HOOK');
    let parsedServiceSettings = JSON.parse(data.service.settings);
    parsedServiceSettings.general.redirectUrlAfterAppointment += "?utm_source=example";
    data.service.settings = JSON.stringify(parsedServiceSettings); 
    success();
  }
}
</script>

Hope this helps. 

We wish you all the best.

Have a nice day. 

Hello ronnie,

We have forwarded your ticket to our developers again and as soon as we get some feedback from them we will contact you on this ticket. 

Hello ronnie,

We just got the feedback from our colleagues and they have told us that to ask you ask for WP credentials and pages that have this logic so we can check that hook, and see the whole process.

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Looking forward to your reply. 

Hello ronnie,

We have tested the credentials and we can confirm that they are working now so we will forward this to our colleagues again and as soon as they send us feedback we will contact you again on this link. 

Hello Ronnie,

We have recently received feedback from our colleagues, and based on their suggestions, we kindly ask if you would be open to manually installing the plugin using one of the following methods:

Go to Amelia Settings/Activation, and make sure that the "Delete Amelia content" slider is disabled. 

Then, go to your Plugins section and deactivate the plugin. If you're using WordPress 5.8+, you'll be able to go to the Plugins section/Add New, and upload the file you previously downloaded.

When you upload the file, WordPress will inform you that you're replacing the plugin with the new version, so just confirm that. After the plugin is installed, activate it, and make sure to purge all cache from your website.

MANUAL METHOD 2:

Log into our store with the credentials you received when you purchased the plugin, and download the installation file from there, or from Envato (depending on where you purchased the plugin from).

1. Use FTP to open /yourwordpressfolder/wp-content/plugins
2. Delete the existing plugin folder ("ameliabooking" or "wpdatatables")
3. Open the zipped file, and extract the "ameliabooking" or "wpdatatables" folder you see in the zip file into ../wp-content/plugins/ folder
4. Go to the WP-admin panel and open the Plugins section
5. Deactivate the plugin, and then activate it again
6. Clear server and browser cache

Given that the current appearance of your older forms lacks the desired styling, we believe you would greatly benefit from an update. To facilitate this process, we have provided you with the latest version of Amelia, accessible through the following link: https://we.tl/t-biWoGe1MAL

Additionally, it would be greatly appreciated if you could provide us with a comprehensive explanation of the functionality of this HubSpot. Specifically, we are interested in understanding how it operates and precisely when it incorporates UTM tags. This insight would enable us to offer more effective assistance and support. Also, it would help us a lot if you can record a short video so that we can understand it better.  

Looking forward to your reply. 

Hello Ronnie,

We apologize if there is some misunderstanding, so please once you have the chance send us A short one minute video so that we can take a closer look.

Looking forward to your reply. 

Hello Michael,

We would need to check that, but in order to do so please open your own separate ticket so that we do not go back and forth on Ronnie's ticket so that we do not disturb him since he would get each of our messages.

Thank you for understanding.